It may not be used by any other party and is to be used in accordance with all Eagle Mountain Casino policies.

Rewards card are for the sole use of the individual to whom it was issued. However, any guest found committing fraudulent activity may result in immediate revocation and loss of any outstanding rewards and privileges. Lost or stolen cards should be reported immediately. Accounts with 6 months inactivity will be considered inactive and all points and comps will be zeroed out. Management reserves the right to adjust any point balance resulting from malfunctions, operational errors and/or fraud. Eagle Mountain Casino is not responsible for untracked play due to player negligence or improper insertion of rewards card. Membership benefits and points are non-transferable. Valid government photo identification must be provided for all transactions or changes to account.į. Valid government photo identification is required when applying for membership.Į. Use of this rewards card indicates acceptance of all terms and conditions associated with Legacy Rewards.ĭ. No recognition for that particular fact during our stay.A. We also told the hotel that it was our anniversary. Maybe Expedia ought to remove this property from their website…… I have stayed in several hotels across the country after booking through Expedia-We were able to upgrade to a better room upon arrival, and we were able to get printouts of our bill at other properties AND we booked through Expedia! I absolutely hate to be lied to. They also stated that they can’t print out our final bill because we booked with a third-party. River spirit uses the fact that you booked through a third-party as an excuse to not give you upgrades to a better room. Please update your website to reflect what’s actually in the guestroom.Īlso, I don’t recommend booking this property through Expedia. The description on the website states that the room we booked had a shower/tub combination.

The water pressure in the shower is awful- for what we are paying for the room, we should have a beautiful shower AND a tub. We didn’t even take our bathing suits out of the suitcase. This is supposed to be a resort, not a free-for-all. This is not safe.Ĭlose the pool to the public and only allow patrons of the establishment accessibility to the pool. There were so many people in the pool, you couldn’t stir them with a stick. I think it’s awful that they open the pool to the public.

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